Call Center Connect in Lafayette

Description

Call Center Connect is a women-owned telecommunications company offering a variety of services to a wide spectrum of businesses and industries. Every client is important to us, and we strive to build those personal relationships with our clients to encourage growth and success. We monitor all calls regularly for quality assurance purposes.

We offer an off-premise extension of your office with a staff that responds with accuracy and care, just as your office would handle an incoming call. Call buffering and screening along with identifying the caller's needs are a priority for us, and customizable to you and your company's needs. Clients can dictate to us how they would like their calls handled from start to finish. We offer a variety of dispatching methods such as phone calls, faxes, emails, texts, alpha pagers, digital pagers, and secure texts that are HIPAA-compliant. Whatever your need is, we have you covered, and we service our clients 24/7, 365 days a year.